A Pleasure to Deal With
I was asked today if I knew of an honest mechanic and I happily referred your shop. It reminded me that I had been meaning to send you and your staff a message to thank you. I have dealt with your shop for a while and have always been exceptionally pleased with the customer service and the work completed.
I have had a lot of bad experiences dealing with mechanics in the past, and when a car needed service or repair, I got that same feeling of dread as going to the dentist – because I knew it wouldn’t be a good experience.
Luckily, after trying different shops each time, I found Master Tune. I have always been dealt with cheerfully by this lady in the office (sorry I can’t remember her name) but she is ALWAYS pleasant and professional. The guys in the shop (including yourself) are always a pleasure to deal with, and I feel I have been dealt with honestly and respectfully each and every time I have come in, and I usually leave laughing (what other shop can say that!). IT is a great comfort knowing your shop is there when I need assistance, so I just wanted to send a huge thank you to you and all the employees of Master Tune, you are appreciated!